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How to file a claim with us

You've been involved in an auto accident, or your home’s roof was damaged by heavy winds, or one of your employees was injured on the job ... What should you do? If you’re insured by Harleysville or one of our subsidiaries, your next step is to contact our 24-hour claims service.

Our toll-free claims reporting number is 800.892.8877.

Our courteous and professional staff will start all the necessary paperwork as soon as you call. We’ll ask for your policy number and other essential information to help determine the extent of your loss. If damage has occurred, we’ll also advise you on the proper steps to take to protect your property from further damage.

There's no need for you to complete a written report. We'll handle it all for you—and inform your insurance agent of your loss—so you won’t have to.

Filed a claim previously?
If you’ve already filed a claim and you’d like additional information on its status, select one of the following based on the first letter of your claim number:

  • If your claim number starts with M, click here.
  • If your claim number starts with N, click here.
  • If your claim number starts with S, click here.
  • If your claim number starts with T or 6, click here.
  • If your claim number starts with W or 8, click here.

 

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